Riverside and San Bernardino Clinics to Benefit from Pair Team, a San Francisco-based digital health start-up

By: Sharjeel Sohaib


Mar 22, 2023


Utilize Our Platform

Pair Team, a California-based nonprofit organization, is significantly impacting health clinics in San Bernardino and Riverside counties. Pair Team aims to provide underserved communities with quality healthcare, education, and technology resources.

By partnering with local health clinics, Pair Team helps to increase access to healthcare services for low-income families and individuals who may not have the means to receive medical care. Pair Team provides these clinics with the necessary tools and resources to enhance their operations and improve their quality of care.

This support includes providing medical equipment, technology, and software, as well as training staff and volunteers to ensure that they can effectively utilize these resources. With Pair Team’s support, health clinics in San Bernardino and Riverside counties can continue to serve their communities effectively and efficiently.

“It was difficult for us to find the patients and deliver behavioral health care,” Rezk said. “We couldn’t get enough people to cover all the program’s needs.”

Azer Rezk, MBA, owner of Metropolitan Family Clinics of Riverside and San Bernardino Counties

Remote Health Services and Enhanced Care Management

Pair Team, a San Francisco-based digital health start-up, is offering a new initiative that helps primary care providers and Medi-Cal managed care plans by providing a virtual interdisciplinary team that offers ready-to-go virtual and on-the-ground case management teams.

Enhanced Care Management is the program that coordinates medical, behavioral, and social services for Medi-Cal enrollees facing complex health and life situations. This new program aligns with California’s CalAIM initiative, which has the potential to improve outcomes for millions of people enrolled in Medi-Cal. Before CalAIM, community health programs existed, but they were not available statewide, and they relied on local leaders coming together to find the funds for care coordination.

Enhanced Care Management provides steady state funding streams for patients with wraparound services, such as homeless and housing-related assistance and other social services. An effective Enhanced Care Management program requires hiring an interdisciplinary team, building administrative and clinical workflows, and having the technology to establish data streams across providers and health systems.

Pair Team is filling an urgent need, partnering with medical providers to deliver Enhanced Care Management to their high-risk populations with a tech-enabled care service model.

Medi-Cal Program

California’s Medi-Cal program provides health coverage to millions of low-income individuals. In January 2022, the state launched CalAIM, a program to improve outcomes for Medi-Cal enrollees. As part of this initiative, Medi-Cal started funding coordination of medical, behavioral, and social services for individuals with complex health and life situations, including those experiencing homelessness. This coordination of care is known as Enhanced Care Management (ECM). Health plans are required to partner with providers to offer ECM, and this is where digital health start-up Pair Team comes in.

Pair Team is a San Francisco-based company that provides virtual and on-ground case management teams for primary care providers, and Medi-Cal managed care plans. The company was founded to fill the gap between healthcare providers and patients, simplifying case management, and making it more accessible. Pair Team has become increasingly relevant with the COVID-19 pandemic creating a greater need for remote health services.

Harris is a lead care manager at Pair Team. She manages the company’s virtual interdisciplinary team, including a nurse practitioner, a registered nurse, and a behavioral health manager. Clients who work with Pair Team receive coordinated medical, behavioral, and social services to address their complex health and life situations. They can access virtual guidance from a behavioral health specialist over the phone and can also be connected to community-based providers for housing and other social support.

Pair Team helps Medi-Cal Enrollees

Pair Team has been a key player in delivering ECM to Medi-Cal enrollees. Pair Team has partnered with medical providers to expand its model to primary care providers across the state. The company’s tech-enabled care service model simplifies case management, making it easier for providers to offer coordinated care to high-risk populations.

The California Health Care Foundation (CHCF) recognized the potential of Pair Team and invested in the start-up to help extend its model. This investment has allowed Pair Team to continue providing virtual and on-ground case management teams to primary care providers nationwide, ensuring that Medi-Cal enrollees receive the care they need.

Pair Team’s model has been precious during the pandemic, as it has allowed providers to offer remote health services to their patients. By providing coordinated care and virtual guidance, Pair Team has helped to improve health outcomes for Medi-Cal enrollees facing complex health and life situations. The company’s approach to simplifying case management has been practical, making it easier for providers to offer the care their patients need. As the healthcare landscape evolves, Pair Team’s model will continue to be essential in providing remote health services and improving health outcomes for those who need it most.


Submit a Comment

Connecting you with the best startups, people & events in the Inland Empire.

Support Startup News & Media!

Enjoying the startup news & media? Support us!

We have big plans, and we need your help!

Startempire Wire is a community of people working together to promote innovation, entrepreneurship, and investment in the Inland Empire. We provide resources and connect people with the startup culture.

We believe that the Inland Empire has all of the ingredients for success. This region just needs a platform to show the world what it can do – And this is exactly what Startempirewire.com is doing. Our goal is to act as a megaphone to connect the dots between the best startups, events, and people in the Inland Empire.

We have big plans, and we need your help! If you are passionate about creating a thriving local startup ecosystem, then we would like to invite you to join in contributing to the community by supporting us. You can do that by supporting us financially or by being an active contributor. In return, we will give you (depending on sponsorship level) free access to our content, other level based perks &  the opportunity to connect with a network of passionate people working to build a better future for all of us.

We cover the good and the bad of entrepreneurship, startups & business events; we do it with passion and purpose. If you like what we do, support us & please consider becoming a patron. Your support is essential for independent local startup media to survive & thrive.

You can make a regular one time donation to become a sponsor at any level, or you can choose to become a monthly or event sponsor.  Every little bit counts! Thank You

Verious B. Smith III

Founder, Startempire Wire

Related Articles

CARB Fines Honda $7.9M: Evolving Emissions Standards a Bane for A . . .

CARB Fines Honda $7.9M: Evolving Emissions Standards a Bane for A . . .

In its unyielding pursuit of cleaner air and stringent adherence to air quality standards, CARB, or California Air Resources Board, took action against American Honda Motor Corp., Inc. (Honda), a prominent automaker headquartered in Torrance—the charge: violations of...

The CHIPS and Science Act of 2022: A Paradigm Shift in US Semicon . . .

The CHIPS and Science Act of 2022: A Paradigm Shift in US Semicon . . .

On August 9, 2022, President Joe Biden signed the "CHIPS and Science Act of 2022," a groundbreaking legislation to reshape the United States' semiconductor industry and fortify its technological prowess. This act, formally known as the "Creating Helpful Incentives to...

Stay Up On Startempire News

Access Premium Content

Startempire Wire premium content access is free during the beta period of our  website.  Join during beta and get a grandfathered discount when we launch.

$5 for first month then $15 per month

Get Every Update

Would you like to receive Startempire Wire updates in your inbox? Subscribe below!

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

Follow Us

Follow Startempire Wire on other social media channels.

My cart
Your cart is empty.

Looks like you haven't made a choice yet.